ARRL Headquarters Contacts


Janet Rocco, W1JLR
Advertising Sales Manager
(860) 594-0203


Ken Bailey, K1FUG
Emergency Preparedness Assistant
(860) 594-0227


Sharon Taratula
Awards Branch Manager
(860) 594-0269


Kathy Allison, KA1RWY
Radiosport Department

Continuing Education & EmComm Courses

Online Emergency Communications Course Questions & Support:

Lifelong Learning Department

Emergency Communications Questions & Support:

Ken Bailey, K1FUG
Emergency Communications Department
(860) 594-0227

Contributions, Grants and Scholarships

Telephone: 860-594-0348
Telephone: 860-594-0291
Development Associate
Telephone: 860-594-0228


Paul Bourque, N1SFE
(860) 594-0232




DXCC Miscellaneous

  • DXCC application questions
  • Application status
  • Certificate or pin issues or problems; missing awards, lost in mail, etc.
  • Order more awards, or order some new awards from the awards branch


  • Issues about licenses, authentication, documentation
  • Questions about validity of operations
  • Questions about the DXCC rules
  • DXCC member has a question about the data shown in his DXCC records

Education & Lifelong Learning

For questions about ARRL’s educational programs, please email

Field Organization

Mike Walters
Field Services Manager
Supervisor, Field Organization Team
(860) 594-0265

Hamfests & Conventions

Steve Ewald, WV1X
Supervisor, Field Organization Team

License Exams

Maria Somma, AB1FM
VEC Manager
(860) 594-0300

License Instructors

Please email

Logbook of the World

Marketing and Communications

Kathleen Callahan, KC1MBY
Director of Membership, Marketing and Communications

Product Marketing Specialist

(860) 594-0292

Membership & Benefits

Join or Renew, and assistance with membership benefits: Toll Free: 1-888-277-5289 (US)
International: 1+(860) 594-0200
Change of address:

NCJ – National Contest Journal
Toll Free: 1-888-277-5289 (US)
International: 1+(860) 594-0200


John E. Ross, KD8IDJ
ARRL News Editor

Orders, Publications and Product Sales
Toll Free: 1-888-277-5289 (US)
International: 1+(860) 594-0355

Permissions/Terms of Use

Production Coordinator
225 Main St
Newington, CT 06111

Product Development

Bob Inderbitzen, NQ1R
Product Development Manager
(860) 594-0213

Public Relations, Media and Outreach

(860) 594-0328

Public Service and Emergency Management

Josh Johnston, KE5MHV
Director of Emergency Management

Ken Bailey, K1FUG

QEX – A Forum for Communications Experimenters (journal)
Subscribe Toll Free: 1-888-277-5289 (US)
International: 1+(860) 594-0200

QSL Service


Digital Access:


Regulatory and Advocacy

Bart Jahnke, W9JJ
Radiosport and Regulatory Affairs Manager
Tel: 860-594-0272
Fax: 860-594-0259

Silent Keys

Social Media

Bob Inderbitzen, NQ1R
Product Development Manager
(860) 594-0213

Technical Information Service

ARRL Lab Staff
(860) 594-0214

Volunteer Examiner Coordinator (VEC)

Maria Somma, AB1FMVEC Manager
(860) 594-0300


Login, Email Forwarding, and Digital QST
Please visit the
Member Support page for information on registering a Username and Password, Login assistance, digital QST access, and e-mail forwarding
Site Index:


Maxim Memorial Station, W1AW
(860) 594-0268
Joseph Carcia, NJ1Q
W1AW Station Manager
(860) 594-0208
Scott Gee, WB9RRU
W1AW Operator
(860) 594-0261

Not sure who to contact?

Please e-mail